Cookie Policy

Last Updated:

Summary: tripgic.com uses one strictly necessary storage item to remember your cookie choice and, only where permitted, Google Analytics 4 cookies to measure how the site is used. Analytics cookies expire after 14 months and are not renewed, and analytics data is deleted after 14 months. We do not use advertising, remarketing, or cross-site tracking cookies.

1. What Are Cookies?

Cookies are small text files that a website stores in your browser. Similar technologies, such as browser localStorage, work in a comparable way. In this policy, "cookies" covers both. Cookies set by tripgic.com are first-party cookies; cookies set on behalf of another service are third-party cookies.

2. Who We Are

This website is operated by Tripgic, a division of Innovate Solution Global Pte. Ltd., 101 Kitchener Road, #03-02, Jalan Besar Plaza, Singapore 208511. This Cookie Policy applies to www.tripgic.com and should be read together with our Privacy Policy. It does not cover the Tripgic API itself, which is accessed with API keys and does not use browser cookies.

3. Categories of Cookies We Use

  • Strictly necessary — required to remember your consent choice and to protect the site against abuse. These cannot be switched off because the site cannot honour your preferences without them.
  • Analytics — Google Analytics 4 measures page views, traffic sources, and site performance in aggregate so we can improve our content and documentation. Used only with your consent where the law requires it.

We do not use advertising, marketing, social-media tracking, or personalisation cookies.

NameProviderPurposeCategoryLifetime
tg_consent
(localStorage)
TripgicRecords whether you accepted or rejected analytics cookies, and when.Strictly necessary12 months, then we ask again
_gaGoogle AnalyticsAssigns a random identifier to distinguish browsers for aggregate statistics.Analytics14 months, fixed (not extended on return visits)
_ga_ERPHX3YQPFGoogle AnalyticsMaintains session state (session count and timing) for our GA4 property.Analytics14 months, fixed (not extended on return visits)
__cf_bmCloudflareBot management; distinguishes humans from automated traffic. Set only when bot protection is triggered.Strictly necessary30 minutes
cf_clearanceCloudflareConfirms that a security challenge was passed. Set only after a challenge is shown.Strictly necessaryUp to 30 minutes by default

Google Tag Manager, which we use to load measurement tags, does not set cookies of its own. Web fonts are served by Google Fonts, which does not set cookies; your browser's IP address is transmitted to Google when the font files are requested.

5. How We Configure Google Analytics

Google Analytics 4 is provided by Google LLC / Google Ireland Limited. We have configured it to collect the minimum data needed:

  • Google Consent Mode v2: analytics cookies are set only when analytics_storage is granted. All advertising signals (ad_storage, ad_user_data, ad_personalization) are permanently denied.
  • 14-month cookie lifetime: the _ga cookies expire 14 months after they are first set and are not refreshed on later visits, so the identifier rotates automatically.
  • 14-month data retention: user- and event-level data in our GA4 property is deleted automatically after 14 months. Only aggregated, non-identifying report totals are kept beyond that.
  • No Google signals, no ad personalisation, no User-ID: we do not link analytics to Google accounts, demographics, or any login.
  • IP addresses: Google Analytics 4 does not log or store IP addresses; they are used only transiently to derive approximate country-level location.

When analytics consent is denied, no analytics cookies are written and existing ones are deleted. Google may still receive cookieless, non-identifying signals (for example, that a page was loaded) which are used only for aggregate modelling. Google LLC participates in the EU-U.S. Data Privacy Framework for transfers of personal data to the United States. See How Google uses information from sites that use its services.

  • European Economic Area, United Kingdom, and Switzerland: analytics cookies are off by default and are set only after you click "Accept all" or enable Analytics in Cookie Settings (opt-in).
  • All other regions: analytics cookies are enabled by default and you can switch them off at any time (opt-out).
  • Global Privacy Control: if your browser sends a GPC signal and you have not made a choice, we treat it as a rejection of analytics cookies, consistent with the California Consumer Privacy Act (CCPA/CPRA).
  • Your choice is stored for 12 months, after which we ask again. Rejecting analytics cookies never limits access to any part of the site.

7. Managing or Withdrawing Consent

You can change or withdraw your consent at any time — withdrawal is as easy as giving consent:

  • Click Cookie Settings (also available in the footer of every page).
  • Delete or block cookies in your browser settings. Blocking strictly necessary storage means we cannot remember your choice and will ask again.
  • Install the Google Analytics Opt-out Browser Add-on to stop Google Analytics on all websites.

8. Retention at a Glance

  • Consent record (tg_consent): 12 months.
  • Google Analytics cookies (_ga, _ga_ERPHX3YQPF): 14 months from first visit, not renewed.
  • Google Analytics user- and event-level data: deleted after 14 months.
  • Cloudflare security cookies: 30 minutes or less.

9. Your Rights

Depending on where you live, you may have the right to access, correct, delete, or object to the processing of personal data collected through cookies, and to withdraw consent at any time. Withdrawing consent does not affect processing carried out before withdrawal. See section 7 of our Privacy Policy for details.

10. Changes to This Policy

We will update this page whenever we add, remove, or change a cookie, and revise the "Last Updated" date above. If a change requires fresh consent, the cookie banner will be shown again.

11. Contact Us

Questions about this Cookie Policy can be sent to our Data Protection Officer:

Email: [email protected]
Company: Innovate Solution Global Pte. Ltd. (Tripgic Division)
Address: 101 Kitchener Road, #03-02, Jalan Besar Plaza, Singapore 208511