United Airlines NDC: how agencies and developers access UA content
NDC-only Basic Economy, continuous pricing, GDS NDC availability, and the three ways to connect.
By the Tripgic team · Last updated
What is United Airlines NDC?
United Airlines NDC is the airline’s IATA New Distribution Capability channel. Agencies use it to book United flights with continuous-pricing fares, seat selection and dynamically bundled ancillaries, and to reach Basic Economy fares that United no longer sells through GDS EDIFACT on US domestic and short-haul Latin American routes.
United has moved steadily rather than abruptly: it made NDC available in all three GDSs by 2023, moved Basic Economy to NDC only in September 2023, and said removing all EDIFACT content was not on its near-term roadmap. See our plain-English guide to NDC for the standard itself.
United Airlines NDC timeline: key dates
| Date | What changed | Source |
|---|---|---|
| Nov 2020 | ARC switches on United’s NDC on its settlement platform, accepting cash and card payments. | source |
| Jul 2021 | United and Amadeus sign a multi-year content agreement to bring United NDC content to the Amadeus Travel Platform. | source |
| Apr 2023 | Sabre makes United NDC offers live through its Offer and Order APIs, Sabre Red 360 and GetThere, including continuous-pricing fares and seat selection, in 70+ countries. | source |
| Jul 2023 | United removes Basic Economy on US domestic and short-haul Latin American routes from GDS EDIFACT from 5 September 2023; it stays bookable via united.com, the app and NDC. | source |
| Jul 2023 | United says removing all content from EDIFACT is not on its near-term roadmap. | source |
| Aug 2023 | Travelport renews its United agreement and begins offering United NDC content, first in the US and EMEA. | source |
| Nov 2023 | United extends its NDC partnership with Accelya, whose FLX platform powers continuous pricing and dynamic bundles. | source |
| Oct 2024 | Amadeus and United sign an enhanced agreement covering NDC and EDIFACT content. | source |
| Dec 2025 | United and Travelport announce a long-term partnership with early access to United’s NDC roadmap, rolling out in phases from early 2026. | source |
United’s NDC partner programme changes over time. Confirm current terms with United.
Three ways to access United Airlines NDC
You can connect to United Airlines directly, through a GDS that carries its NDC content, or through an NDC aggregator. The right choice depends on your engineering capacity and how many airlines you sell.
| Direct to United Airlines | GDS NDC | Aggregator (Tripgic) | |
|---|---|---|---|
| Best for | Large agencies and TMCs with their own NDC engineering team | Agencies already working in a GDS desktop or GDS API | OTAs, B2B platforms and startups that want REST/JSON |
| What you build | United’s NDC API plus onboarding with United | The GDS’s NDC workflow, separate from EDIFACT | One REST API; United Airlines NDC blended with GDS and LCC fares |
| Airline changes | You track United’s NDC roadmap | Handled by the GDS | Handled in Tripgic’s connector; your JSON stays the same |
| Other airlines | One integration per airline | NDC carriers that GDS supports | Other NDC airlines, 3 GDS networks and 67 LCCs |
United Airlines NDC vs GDS (EDIFACT) bookings
- Basic Economy: on US domestic and short-haul Latin American routes it is sold only through united.com, the app and NDC since September 2023.
- Pricing: NDC carries United’s continuous-pricing fares and dynamically bundled ancillaries.
- No published surcharge: we found no United surcharge on EDIFACT bookings.
- GDS NDC: live in Sabre (April 2023) and Travelport (August 2023), with Amadeus under a 2021 agreement renewed in 2024.
How NDC differs from the GDS in general: NDC vs traditional GDS.
Frequently asked questions
What is United Airlines NDC?
It is United’s NDC channel. Agencies use it to book continuous-pricing fares, seat selection and dynamically bundled ancillaries, and to reach Basic Economy fares that are no longer sold through GDS EDIFACT on some routes.
Is United Basic Economy available in the GDS?
Not through EDIFACT on US domestic and short-haul Latin American routes. Since 5 September 2023 those Basic Economy fares are bookable only via united.com, the United app and NDC channels.
Does United charge a GDS surcharge?
We found no United surcharge on EDIFACT bookings. United has said removing all content from EDIFACT is not on its near-term roadmap.
Can I book United NDC in Amadeus, Sabre or Travelport?
Yes. Sabre went live in April 2023 and Travelport in August 2023. Amadeus signed a content agreement in 2021 and an enhanced NDC and EDIFACT agreement in October 2024.
How do I access United Airlines NDC through Tripgic?
Tripgic holds the United Airlines NDC connection. You integrate one REST API with sandbox credentials, and United NDC offers come back blended with GDS and low-cost carrier fares in the same normalized JSON, with no per-airline NDC certification on your side.
Sources
- ARC — ARC and United Airlines complete NDC implementation (Nov 2020)
- Amadeus — Amadeus and United Airlines launch travel retailing via NDC (Jul 2021)
- Business Travel News Europe — Sabre goes live with United’s NDC content (Apr 2023)
- Travel Market Report — United will remove Basic Economy from non-NDC GDS channels (Jul 2023)
- Business Travel News Europe — United to move Basic Economy fares to NDC channels (Jul 2023)
- Business Travel News Europe — Travelport to offer United’s NDC content (Aug 2023)
- TravelDailyNews — Accelya renews NDC partnership with United Airlines (Nov 2023)
- Amadeus — Enhanced United Airlines partnership (Oct 2024)
- United Airlines — United and Travelport long-term strategic relationship (Dec 2025)
Other airline NDC guides
- British Airways NDC
- Emirates NDC
- Qatar Airways NDC
- Riyadh Air NDC
- Saudia NDC
- Etihad Airways NDC
- Turkish Airlines NDC
- Lufthansa Group NDC
- Air France-KLM NDC
- Singapore Airlines NDC
- American Airlines NDC
- Qantas NDC
- Cathay Pacific NDC
- Iberia NDC
- Finnair NDC
- Air India NDC
- Biman Bangladesh Airlines NDC
- flydubai NDC
- Gulf Air NDC
- Oman Air NDC
- Malaysia Airlines NDC
Related
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United Airlines NDC, GDS and LCC content in one normalized REST API. Sandbox credentials at no charge.
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